When building a high-performing company culture, set behaviors and norms are needed to lead an organization to achieve superior results.
An efficient and unbiased appraisal system is one crucial aspect of this. Like any other process, it takes time to perfect. To build a thriving work culture and dynamic team environment, organizations must accurately reflect employee contributions and, hence, create a cycle of continuous improvement.
Intelligent automation is emerging as a transformative force in this area, offering a path to more efficient and unbiased evaluations.
Performance appraisals have existed for almost as long as business itself. However, over time, organizations are realizing that this process is dated.
Employees generally want appraisals completed quickly, and typical performance management systems create more problems than they solve.
In this context, technology and automation can provide significant benefits, for example, take Adobe.
Adobe made a bold decision in 2012 to automate the annual review and replace it with a continuous feedback system.
The results? Time was freed up to concentrate on growth strategies.
The improvement in morale led to an improvement in hard numbers as well. Adobe saw a 30% decrease in employees quitting and a 50% increase in involuntary departures.
The company returned most of the 80,000 hours managers spend annually on annual reviews.
This brings us back to acknowledge that automated appraisal systems help develop a more successful goal-accomplishing strategy.
Ultimately, appraisals must accomplish three things: review contributions, reward accomplishments, and provide two-way feedback.
Do they need to be conflated into a cumbersome process?
We don’t think so.
Common methods like calibration meetings and multiple raters were falling short:
We fuel our systems by thinking radically differently, and when it came to our people, we started exploring the opportunity to abolish our ‘annual review.’
In its place, we introduced an automated salary revision system backed by sound business logic.
We started focusing on creating a fair, efficient, and engaging system. That led us to identify gaps in the market, like real-time feedback, unbiased evaluations, and actionable insights.
With our IA capabilities they helped us ensure objectivity, standardize criterias and connect with larger processes to create a rock solid system:
Our monthly handling of promotions led to refinements, making the process smoother and more user-friendly.
People work better and contribute more when they don't have to haggle for salary increments. Our automation system allows for more focus on people-centric initiatives, ensuring consistent, fair, and sustainable satisfaction.
We combined diverse data sources, from performance metrics to feedback loops, to gain comprehensive insights into employee performance and organizational dynamics.
“Our Managers saved about three hours per team member, equivalent to a week or two of work for some managers.This time was now being applied to more efficient management planning.” - Michael Cannon, Director of Intelligent Automation, Axelerant.
We integrated with HR Information Systems (HRIS) to enable seamless data flow, informed HR strategies, and correct person notifications.
Using standard systems and methodologies for feedback and reviews, we've enabled employees with near real-time feedback and adaptive insights, fostering a learning and professional development culture.
Our engagement platform supports dynamic goals based on data inputs, ensuring alignment with organizational priorities and employee capabilities. We developed a skills matrix to clarify role expectations, helping employees understand what they need to reach the next level.
We built the structure transparently, establishing clear accountability measures for appraisal outcomes and building trust among stakeholders. Our stable system allowed employees to focus on their jobs.
“Automation has greatly enhanced the joy we find in our work. “- Kanika Bhatia, Axelerant
Axelerant has seen firsthand how transformative intelligent automation can be for organizational culture. It's not just about streamlining processes, it's about fostering an environment where fairness, transparency, and continuous growth are the norm.
For any organization, this shift from traditional methods to intelligent automation isn't merely an operational improvement; it's a strategic move towards creating a more engaged and high-performing workforce and, hence, is inevitable.
Explore the Intelligent Automation services at Axelerant and book a one-on-one consultation so we can help you better understand your needs.
Do you have questions or just want to share your experiences? Comment away, and we will get back to you!